Last updated: May 5, 2026
When you submit a quote request, contact form, or otherwise communicate with Trusted Cleaning Experts, we may collect your name, business name, email address, phone number, mailing or service address, and any details you provide about your facility or cleaning needs. We may also collect technical information automatically when you visit our site, such as your IP address, browser type, device identifiers, pages viewed, and referring URLs.
We use the information we collect to:
SMS messaging is optional and is never required to request a quote or receive service. You opt in only by checking the SMS consent box on our contact, quote, or scheduling forms, or by leaving a voicemail at our business line. Providing your phone number for a quote does not by itself enroll you in text messages.
If you opt in, you may receive messages from Trusted Cleaning Experts including appointment confirmations, service quotes, missed-call follow-ups, scheduling reminders, and post-service review requests. Message frequency varies. Message and data rates may apply.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
To opt out, reply STOP to any message at any time. For help, reply HELP, email dalvarez@sotsvc.com, or call us. After opting out, you will receive one final confirmation message. We use Twilio to deliver SMS messages; your number and message content are sent to Twilio solely for delivery. Text messages are sent by Sonz of Thunder Services, the operator of Trusted Cleaning Experts.
Program Name: Trusted Cleaning Experts SMS
Program Description: Sonz of Thunder Services, the operator of Trusted Cleaning Experts, operates an SMS messaging program for customers and prospects who have provided express written consent through our online forms or by leaving a voicemail at our business line. Messages include appointment confirmations, service quotes, missed-call text-back responses, scheduling reminders, and post-service review requests.
Message Frequency: Message frequency varies based on your service activity. Message and data rates may apply.
Opt-In: You opt in by checking the SMS consent box on our contact, quote, or scheduling forms, or by calling our business line and leaving a voicemail. Consent is not a condition of any purchase, quote, or service.
Opt-Out and Help: Reply STOP to any message to opt out, or HELP for help, at any time. After opting out, you will receive one final confirmation message, after which no further messages will be sent.
Privacy: We do not share, sell, or rent your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent records are not shared with affiliates or third parties for marketing or promotional purposes.
Text messages are sent by Sonz of Thunder Services, the operator of Trusted Cleaning Experts.
We do not sell your personal information. We may share information with service providers who help us operate our business (such as hosting, email, SMS, payment processing, and CRM platforms), under contracts that require them to safeguard your data. We may also disclose information when required by law or to protect our rights, property, or safety, or that of our customers.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of the personal information we hold about you. You may opt out of marketing communications at any time, including SMS by replying STOP. Florida and applicable state laws may provide additional rights, which we will honor to the extent required.
Questions about this Privacy Policy? Contact Daniel Alvarez at (407) 461-6039 or dalvarez@sotsvc.com.